and they make the food fresh the second that you say that you’re there never any complaints about any of it. I have use different apps for different companies in different restaurants and this one is actually very good I haven’t had any issues with it not even once and it doesn’t run slow it doesn’t bog down my device like others sometimes do there’s no delay no matter what location I’ve gone to I’ve been very happy with us and I’ve never even had a glitch with payments or anything which some places sometimes to with other restaurants and you were able to see everything that is available and like some other competitive restaurants which hide the good deals.Īnd then the second you submit your order because I’ve only done curbside delivery because it’s faster than waiting in line faster than going inside. I love Chick-fil-A, but the app needs work. There have been other glitches with payments, too. I had to cancel my order & reorder in the parking lot. I tried to do that twice, but I kept getting a message that I was submitting my order elsewhere. I was asked if I wanted to change my order to the location I was at. The correct address was listed, but when I tried to submit my spot #, the app tried to claim that I placed my order with another restaurant.
I checked the address once as I submitted my order, then again upon arrival. I checked the address before placing my order & have never ordered from another location on the app. That was finally corrected, but now I tried to place an order at my preferred restaurant as I was leaving work. Then, the app would tell us we hadn’t placed an order. We get to the restaurant, get the prompt to give our parking spot #. At first, we would place our orders at home & the app would indicate that our order was received & we would get the page with instructions. It’s normally a time saver, but when it glitches, it’s a pain. If something can be done about this, that would be fantastic. Also this issue never happens if I order directly through Door Dash & apparently I’m not the only one who this happens too according to family & friends. Now don’t get me wrong since I really love this food but that is just a little ridiculous. I ended up getting the exact same thing delivered twice within about 30min of each other. There was one time I was instructed by the restaurant to place the order while on the phone with them to attempt to trouble shoot what was going on. I’ve even called the restaurants that I’ve ordered from when this happens & they say the same thing. I’ll place a delivery order, it’s charged to my card immediately (I’ve been having to check to verify every time because of this issue), but through this mobile app, it states that there is no order. Everything about it is great but since the delivery aspect of the app is “powered through Door Dash”, that’s where things get weird. …I always have an issue with delivery ordering.
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